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What is an eSIM?
An eSIM, or embedded SIM, is a small, programmable chip embedded in your device that allows you to activate a mobile plan without a physical SIM card. It enables seamless connectivity and flexibility for travelers and individuals seeking hassle-free mobile services.
How does PocketEsim.com work?
PocketEsim.com provides a platform for users to purchase and activate eSIMs for their devices. Simply browse our catalog, select the desired plan, and follow the easy activation process. Once activated, you'll enjoy instant connectivity without the need for a physical SIM card.
Which countries and networks do you support?
We offer eSIM plans for more than 200 countries and networks. Our catalog is continually expanding, so check our website for the latest updates. We strive to provide global coverage to ensure you stay connected wherever you go.
Is my device compatible with eSIM?
Most modern smartphones, tablets, and smartwatches are eSIM compatible. However, it’s important to check your device's specifications or visit our page for eSIM-compatible devices. We are here to help you make the right choice for your device. Compatibility.
How do I activate my eSIM?
The activation process is simple. After purchasing an eSIM plan, you can review the step-by-step activation guide that appears or is sent in the confirmation email. All you need to do is scan the QR code sent to your email or manually enter the activation details into your device. For more information, you can visit this page How It Works.
Can I keep my existing phone number?
Yes, you can keep your current phone number when switching to an eSIM plan. For more information, you can consult our support team or refer to the activation guide How It Works.
How can I manage my eSIM account?
Once your eSIM is activated, you can manage your account through our user-friendly online portal. Monitor data usage, extend plans, or make adjustments to your account settings at your convenience.
What happens if I change my device?
If you upgrade or change your device, you cannot transfer your eSIM to the new device. eSIM once activated it cannot be transferred or renewed. Please be careful not to delete it on your phone until the expire date.
What customer support is available?
Our customer support team is ready to assist you. Visit our support page for FAQs, guides, and troubleshooting tips. If you need further assistance, feel free to reach out via live chat, whatsapp or email, and we'll be happy to help.
How secure is the eSIM activation process?
We prioritize the security and privacy of your information. Our activation process follows industry-standard security measures to ensure a safe and secure experience for our users.
Have more questions?
Can’t find the answer you’re looking for? Visit our help center.
